TECHNICAL SKILLS

·         Experienced technical consultant for Perceptive Software’s ImageNow doc management system and Lombardi Teamworks, WebSphere Lombardi Edition (WLE), and IBM Business Process Manager (BPM) platforms

·         Experience in full software product lifecycle: analsis, design, development, testing, production, support

·         Programming experience including Java, JavaScript, VBScript, ImageNow iScript, SQL, T-SQL, HTML, XML

·         Working knowledge of advanced networking concepts, virtualization software, clustering, load balancing, etc.

 

WORK EXPERIENCE

PROCESS KONSULT, LLC                            December 2011—Present

BPM, Software Development, and Document Management Practice              Founder

·         LLC formed in Colorado in late 2011

·         Lombardi Teamworks, IBM WebSphere Lombardi Edition (WLE), and IBM Business Process Manager expert

·         Perceptive Software ImageNow iScripting consultant work

·         Developing FileCoop, (www.filecoop.com), a cloud-based document management software application

·         IT contractor assisting with hardware and software, desktop support, offsite backups, and website maintenance

·         Lead data architect responsible for data collection and back-testing for automated equities trading start-up firm

 

IBM                            February 2010—December 2011

Business Process Management Software              Technical Consultant

Responsibilities

·         Work Lombardi On-Demand Assistance (LODA) and On-Demand Consulting (ODC) tickets assisting customers with complex examples and issues

·         Perform complex product installations and configuration including work on multi-node clusters and disaster recovery plan implementation on Windows, Unix, and AIX platforms with Oracle and SQL Server databases

·         Big contributor to community and internal team knowledge through wiki articles and internal documentation

·         Deliver presentations on deep technical content to professional services group

Project Highlights

·         “Wrote the book” internally for many types of installations and advanced configuration topics

·         Built BPM integrations with various systems including legacy AS400 databases, PDF document generation, web services, FTP, and PGP encryption

·         Conducted first customer installation of WebSphere Lombardi Edition 7.1 (WLE) after IBM acquisition

·         Setup multi-node Production cluster for large airplane manufacturer complete with production-specific settings and performing a performance benchmark to compare future configuration changes against

 

LOMBARDI SOFTWARE INC.                            October 2008—February 2010

Business Process Management Software              Senior BPM Consultant

Responsibilities

·         Analysis and design of customer business processes and capturing requirements using Lombardi Blueprint

·         Implementation of process-driven business solutions using Lombardi Teamworks software

·         Use agile, iterative Playback methodology to quickly develop solution revisions and show benefit of BPM

·         Work with businesses to determine process improvement metrics for reporting and process optimization

Project Highlights

·         Member of Product Steering Committee contributing field input to the Product Management team

·         Lead developer on award-winning BPM project using imaging system input to direct process tasks to end users

·         Led team of developers for Canadian city to create event management application including acceptance and review of event applications through the pre-event city approvals and post-event reviews

·         Lead developer for energy company on a self-assessment process to ensure compliance with NERC standards

 

PERCEPTIVE SOFTWARE INC.                            April 2008—September 2008

Document Management Software              Senior Technical Architect

Responsibilities

·         Primary product, technical, and subject matter expert for worldwide Professional Services team

·         Assist with highly complex imaging solutions including writing and modifying complicated workflow scripts, ImageNow add-on agent configurations, and workflow process engineering

·         Work with Product Management as customer liaison to test product enhancements and architecture improvements

·         Assist Sales and Analyst teams as technical resource and product expert to review proposed system architecture

·         Conduct product- and subject matter-related training sessions to deepen internal team knowledge

Project Highlights

·         Revamped T&E system by rewriting barcode script to improve OCR performance a large services organization

·         Redesigned check request process to assist with quicker processing of check requests, invoices, and check runs

·         Implemented healthcare claims processing system that automatically extracts data from HCFA and UB forms and converts the information to an electronic transmission-friendly EDI feed

 

PERCEPTIVE SOFTWARE INC.                            October 2005—April 2008

Document Management Software              Senior Consultant

Responsibilities

·         Responsible for implementing ImageNow document imaging solutions both onsite and remotely in healthcare, government, financial services, and higher education verticals

·         Experience on Linux, Unix, and Windows environments, applications (including Lawson, PeopleSoft, and Datatel) and web and application servers (IIS, Tomcat, WebLogic, and JRun)

·         Conducted numerous onsite and remote training sessions to system administrators and end users as well as developing detailed end user guides and major documentation contributor for internal company technical database

·         Led business process discussions, performed training, and delivered presentations for C-level managers

Project Highlights

·         Conducted conversion processes from legacy imaging systems to ImageNow, trained system administrators, end users, departmental directors, and executive team members on concepts and use of software

·         Built automated form processing system for an AP department for retrieval via imaging system and wrote scripts to parse data, automate approval rules, perform database lookups, and for file input and output

 

ASC DATABASE MARKETING/DATALAB USA                            May 2003—July 2005

Database Marketing              Network Administrator/Database Marketing Analyst

Responsibilities

·         Company “troubleshooter” including hardware, software, and firmware issues in Windows 2000, XP, 2003 Server, 2008 Server, Windows 7 on both 32- and 64-bit environments

·         Windows Server and Microsoft SQL Server administrator and T-SQL programmer

·         FTP server administrator and responsible for various data extraction, transformation, and loading (ETL) projects

Project Highlights

·         Ran direct marketing campaign for large American insurance company mailing 2 million pieces quarterly by applying models in SQL; creating reports using client feedback; redesigning process to increase efficiency

 

AWARDS

·         Perceptive Software Employee of the Month, October 2006.

·         Lead developer on the Lincoln Trust Company’s BPM program which received the Gold Award for North America in the 2009 Global Awards for Excellence in Business Process Management (BPM) and Workflow.

 

EDUCATION

Colorado State University, Fort Collins, CO                            GPA: 3.18/4.0

Bachelor of Science Electrical Engineering, Computer Concentration              Graduated May 2003

 

CERTIFICATIONS

Certified Document Imaging Architech (CDIA+)                            December 2005

Kofax Ascent and Xtrata Pro Certified                            August 2007

Certified Lombardi BPM Developer Level 2                            January 2010